null

Pre-Order

packageedit1.jpg

GrillnStay Pre-Order Services FAQ

1. What is the Pre-Order service? 

Our Pre-Order service allows guests to conveniently order supplies in advance, ensuring everything they need for grilling or smoking is ready upon arrival. This includes a Texas rubs, seasonings, chili kits & Hardwood pellets.

2. How does the Pre-Order service work? 

After booking their stay, guests can pre-order supplies through GrillnStay.com. We’ll coordinate delivery to arrive at the property right before check-in date. Each order comes in a clearly marked box with our logo and a label with the guest’s name and check-in date for easy identification.

3. What are the benefits of Pre-Order for property owners? 

The Pre-Order service provides a convenient, organized way to have supplies delivered directly to the property. It defers the cost of additional grilling supplies to the guests while giving them a ready-to-use, complete grilling experience, which can enhance their stay and encouraging them to cook outside.

4. What products can be ordered through Pre-Order? 

5. How are Pre-Order items packaged and labeled? 

Each Pre-Order comes in a clearly marked box featuring our GrillnStay logo and a label with the guest’s name and check-in date, making it easy for property managers and guests to locate their supplies upon arrival.

6. Can Pre-Order supplies be used for a variety of cooking styles? 

Yes! The Pre-Order supplies are perfect for grilling, slow-smoking, or baking a variety of foods, including meats, vegetables, dips, and casseroles—everything a guest might need for a flavorful outdoor meal.

7. Does the Pre-Order service cover the cost of supplies for guests? 

Yes, the cost of supplies is deferred to the guests, allowing them to choose their preferred grilling essentials while providing an elevated outdoor cooking experience without additional expense to the property owner.

8. How do guests place a Pre-Order?
Guests can easily pre-order supplies directly through the GrillnStay website. After placing an order, they’ll receive a confirmation email from us requesting their check-in date and property location to ensure timely delivery.

9. How do guests find out about the Pre-Order services?
For property owners, we provide recommended verbiage to include in your property listing description to highlight the GrillnStay Amenity. This includes details on how the Pre-Order service works, allowing you to advertise the GrillnStay feature to prospective guests and inform them about the convenience of pre-ordering grilling essentials for their stay.

10. Can property owners or management companies use the Pre-Order service for essentials? 

Yes, property owners and management companies can also use the Pre-Order service to provide essentials for their guests.