1. Why are pellet grills best suited for STRs?
Electric-powered pellet grills are much safer than gas grills since they don’t use an open flame, significantly reducing the risk of fire, explosions, or gas leaks. Their versatility allows guests to prepare everything from low-and-slow smoked meats to high-heat grilled steaks, vegetables, and even baked dishes. Maintenance is easy with grease draining into an external bucket, and ash collected with a simple vacuum system. With just a 120v plug, your guests will enjoy a hassle-free cooking experience.
2. What is the cost of pellet consumption per night?
An average grilling session will consume around $3 - $5 worth of pellets. All day smoke sessions would be around $10.
3. How long does one bag of pellets last?
A 20 lb. bag of our premium Hardwood Pellets provides 20–30 hours of lower temp. smoking or 10–15 hours of grilling, offering plenty of cooking sessions before a refill is needed.
4. How easy are pellet grills to use?
Each grill comes with a digital thermostat and users only need to press a few buttons to start, operate & turn off the grill. For convenience, a cooking guide magnet is attached to the grill with clear instructions for operating and cooking a variety of foods.
5. Can the pellet grill be used for more than just grilling?
Yes! Pellet grills are perfect for smoking, baking, and grilling. Guests can easily prepare briskets, ribs, holiday turkeys, or even smoked dips, encouraging them to cook outdoors during their stay. It's the perfect outdoor oven!
6. What are the cooking capacities of the 24" and 30" grills?
24" Grill: Ideal for 1–4 bedroom rentals.
- 40 Burgers, 50 Wings, 1 Brisket, 4 Racks of Ribs, 1 Large Turkey, or 20 Steaks at once.
30" Grill: Perfect for 4+ bedroom rentals.
- 50 Burgers, 70 Wings, 2 Briskets, 7 Racks of Ribs, 2 Turkeys, or 30 Steaks at once.
7. Does the grill need to be under a patio or require a cover?
No. Our pellet grills are sealed for all-weather use, requiring no cover or additional protection. Unlike other brands that rust or malfunction in bad weather, these American-made grills are built with heavy-duty materials to withstand rain, snow, and frequent use.
8. How often does the grill need cleaning?
We recommend cleaning after 40 pounds of pellets of consumption.
9. How difficult is it to clean the grill?
Cleaning is simple & takes about 5 minutes. One of the best features is that all the greasy mess drains into an external bucket. The main task is to remove grill components and vacuum out the dry ash from the belly of the grill. Each grill package comes with a cleaning kit & guide. This kit includes a brush, scraper and an ash vacuum for easy maintenance.
9. Why did we include the other items in the starter package?
Our parent company, NTX BBQ Supply, has carefully curated the ideal combination of tools and accessories to create a turnkey amenity. These items provide everything guests need to enjoy the grill and make it easy for cleaners to maintain it after each stay. As expert outdoor cooking outfitters, we ensure your property is equipped with the best tools for a seamless and enjoyable grilling experience.
11. How do I know when to reorder pellets?
When the pellet storage bin runs out, that’s the ideal time to reorder. This ensures there will always be enough pellets on hand for the next guest. We will have a reminder on the container with our website address. Subscription services are also available.
12. Is there any support after purchase?
Yes, we provide a dedicated GrillnStay phone line with 7-day support for both property owners and guests. Additionally, every grill includes a 5-year parts warranty with parts shipped directly to property with simple install instructions. This ensures you will have a functional outdoor cooking amenity for 5+ years.
13. Do you offer local delivery and setup?
Yes, we offer local delivery within the Dallas, North Texas and Southern Oklahoma regions for a flat $200 fee.
14. What assembly is required for grills shipped by freight?
Grills arrive fully assembled, except for the wheels, which are easy to attach.
15. Do you offer store pick-up?
Yes! Select "Local Pick-up" at checkout, and pick up your order at our parent store, NTX BBQ Supply, located in Denison, Texas.
16. Why work with GrillnStay Supply?
Our parent company, NTX BBQ Supply, has sold thousands of grills, giving us unmatched expertise in selecting the ideal grill for the short-term rental market. Don’t just take our word for it—read our reviews to see the quality of our products and the comprehensive service we provide!